DevFinders: Sales Coordinator | Remote, SA
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Job description
As a reputable residential cleaning company based in the UK, providing high-quality cleaning services to homeowners across the country. Our team is dedicated to delivering exceptional customer service and maintaining a clean and healthy living environment for our clients. The Sales Coordinator is a key member of the sales team, supporting all sales operations and ensuring that clients have a positive experience with our company. The ideal candidate will have strong communication, interpersonal, and organizational skills, as well as a deep understanding of sales processes and customer relationship management (CRM)
Key Responsibilities:
- Sales admin for the sales operation executives
- Liaison with cleaners
- Follow-ups with clients
- Working on the CRM
- Working on our booking form
- Charging cards
- Updating Excel schedules
- Handling queries and complaints
- Other admin-related duties
Benefits:
- Salary: R5000 – R6000 per month, depending on experience
- 40 days paid leave per year
- Work-from-home flexibility.
- Training and development opportunities
- Supportive and collaborative team environment
Working Conditions:
This is a remote position, and you will work from the comfort of your own home. You will need a computer and a reliable internet connection. This is a full-time position, and you will be required to work 8:30 -17:00 UK hours. You will communicate regularly with your team and clients through telephone, email, and online platform.
Requirements:
- Strong communication skills in English (both verbal and written)
- Customer care | client handling | complaints experience essential.
- Fast learner
- Diligent
- Focused
- Ability to work independently and remotely.
- Proficient in using CRM software and MS Office
- Able to handle diverse tasks.
- Good organizational skills
- Own laptop and stable internet connection as well as back up for loadshedding
- Will be required to work one weekend shift per month, fully compensated for, and an additional day in lieu of the weekend worked.