The Shoprite group: Returns Clerk | Pretoria, Gautengย

Table of Contents
Closing Date
2024/07/31
Reference Number
SHO240724-2
Job Title
Returns Clerk โ Transpharm Pretoriaย
Job Type
Permanent
Location โ Country
South Africa
Location โ Province
Gauteng
Location โ Town or City
Hermanstad
Purpose of the Job
This position is responsible for logging claims and facilitatingย
the returns process to the various suppliers. The personย
responsible in this position will have to do the necessaryย
follow-ups and ensure that the whole returns process isย
completed.
Job Category
Pharmaceutical
Job Objectives
โข Logging receiving and warehouse claims
โข Liaise with buyers and suppliers
โข Following up on claims and resolving within SLA
โข Responsible for resolving customer related queries
โข Assist in stock movement from Quarantine area backย
to the warehouse
โข Process stock adjustment
โข Process credit notes
โข Liaise with telesales department regarding customerย
queries
โข Assist in logging claims to supplier when needed
โข Assist with supplier upliftmentโs
โข Perform stock investigations relating to customerย
return queries
โข Assist with other duties and departments inย
accordance with operational requirements
Qualifications
โข Grade 12 qualificationExperience
โข 1+ year experience in a similar role in a warehouseย
environment
โข 1+ relevant admin work experienceย
Knowledge and Skills
โข Highly computer literate with capability in email, MSย
Office and related business and communication tools
โข Excellent communication skillsโ fluent in English andย
at least one other official language
โข Meticulous attention to detail
โข Ability to accurately follow instructions
โข Works well under pressure and meets tight deadlines

