Work From Home: Sales Development Representative (Remote, South Africa) – Nivoda

Nivoda is reshaping the future of the global jewellery supply chain. As a cutting-edge B2B marketplace, Nivoda connects buyers and sellers across the world through an intuitive, efficient, and transparent platform. With operations spanning London, Johannesburg, New York, Mumbai, Amsterdam, Hong Kong, and Antwerp, Nivoda is on a mission to digitize and revolutionize how jewellery is sourced and sold.

Our company has experienced over 250% growth in the past year, and we are continuing to expand aggressively across multiple global markets. As part of this growth, we are searching for motivated and high-performing Sales Development Representatives (SDRs) to help power our business expansion in North America—right from South Africa.

Location: Cape Town / Johannesburg / Durban
Employment Type: Full-Time
Work Arrangement: Remote (Hybrid option in Cape Town – 2 days in-office)
Working Hours: U.S. Business Hours (4 PM – 12 AM SAST)
Salary: R480,000 – R575,000 per annum + Competitive Commission Structure
Department: Buy-Side Sales
Reference: SDR2025-ZA

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• Also check: Shop Assistant X10 at Clicks 

Why This Role Matters

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This is more than just a sales role. As an SDR prospecting North American clients, you are the first point of contact and the spark that starts the customer journey. Your mission? Generate, qualify, and deliver high-potential leads to our Business Development Managers, contributing directly to Nivoda’s ambitious growth targets and multi-billion-dollar vision.
This is an exciting opportunity to work at the intersection of global business, luxury goods, and innovative technology—all while working remotely or in a hybrid model within South Africa.

What You’ll Be Doing

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Prospecting and Lead Generation
• Identify high-value leads through outbound prospecting, inbound inquiries, and market research.

• Use email, phone, LinkedIn, and other channels to connect with decision-makers in the U.S. market.

• Create thoughtful and engaging first impressions with potential customers.

Lead Qualification
• Understand client needs and challenges to assess fit with Nivoda’s value proposition.

• Determine the best opportunities to move through the sales funnel and hand off to BDMs.

Sales Collaboration
• Work closely with Business Development Managers to ensure seamless transitions of qualified leads.

• Maintain accurate and detailed records in HubSpot CRM to optimize team communication and reporting.

Strategy and Feedback
• Offer insights from outreach conversations to help refine messaging and improve customer experiences.

• Use data to adjust prospecting tactics and meet or exceed targets.

Your Performance Goals (OKRs)
• Lead Generation: Produce at least 30 qualified leads monthly, with 50% progressing to active sales discussions.

• Efficiency: Reduce average time from first contact to lead qualification by 20%.

• Team Collaboration: Achieve a 100% successful transition rate of leads to BDMs with full context and notes.

What We’re Looking For

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Minimum Qualifications
• Bachelor’s degree in Business, Marketing, Communications, or a related field.

• At least 2 years of experience in B2B sales, cold calling, or lead generation.

• Fluent in English with excellent spoken and written communication skills (neutral or light accent acceptable).

• Based in South Africa with availability to work U.S. time zone hours (4 PM – 12 AM SAST).

• Experience working in CRM tools, preferably HubSpot.

• A data-driven mindset and comfort with using metrics to improve performance.

Preferred Qualifications
• Prior experience in a B2B marketplace, tech startup, or luxury goods industry.

• Understanding of sales methodologies such as BANT, SPIN, or MEDDIC.

• Experience in a high-growth or rapidly scaling environment.

• Strong analytical thinking and ability to improve prospecting strategies with insights.

Soft Skills and Attributes for Success
• Results-oriented and motivated by measurable outcomes.

• Ability to work independently in a remote setting while staying connected with the broader team.

• A team player with a strong sense of ownership and accountability.

• Enthusiastic, resourceful, and committed to continuous learning.

• Comfortable handling high-volume communication and multitasking under pressure.

What You’ll Gain

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• Competitive annual salary (R480,000 – R575,000) with a commission-based bonus.

• Opportunity to work for one of the fastest-growing B2B platforms in the global jewellery industry.

• World-class sales training and career development support.

• Remote-first flexibility with a hybrid office option in Cape Town (2 days per week).

• Medical aid benefits through Discovery Health.

• Generous paid time off and holiday allowance.

• A diverse and inclusive global team culture that rewards innovation and initiative.

• Access to cutting-edge tools, technologies, and a supportive team structure.

About the Team

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Nivoda’s Buy-Side Sales team is a passionate, global unit committed to helping clients simplify and optimize their jewellery sourcing process. We collaborate across continents, time zones, and cultures—driven by a shared goal: transforming a traditional industry with the power of technology and customer-first thinking.

Application Process

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If you’re a driven sales professional looking for an opportunity to work with a global tech company—and thrive in an energetic, remote-friendly, and performance-driven culture—then this role is for you.

How to Apply

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• Update your CV to reflect your sales experience and relevant qualifications.

• Ensure your CV highlights:

• Any experience in cold outreach, B2B sales, or prospecting.

• Tools and platforms you’re proficient in (especially HubSpot or similar CRMs).

• Your availability to work U.S. hours and comfort working remotely.

• Submit your application online via the official Nivoda careers portal:

Click here to apply
Please note: All interviews will be conducted in English. Due to the high volume of applicants, only shortlisted candidates will be contacted.

Closing Statement

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This is not just a sales job. This is a once-in-a-lifetime opportunity to work with an industry disruptor—a platform that is redefining global trade in the luxury goods market. If you are motivated by growth, driven by impact, and excited to work on a truly global scale, apply today and help shape the future of the jewellery industry with Nivoda.

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