Jobs Near Me: Capitec Bank as an Administration Assistant in Business Banking – Collections and Recoveries (Sandton)

Are you passionate about delivering exceptional administrative support in a fast-paced financial environment? Do you thrive in structured settings where attention to detail, coordination, and communication are essential? If so, Capitec Bank has a career opportunity you’ll want to consider.
We’re looking for a highly organized Administration Assistant to join our Business Banking: Collections and Recoveries team, based at our Sandton offices in Gauteng, South Africa. This permanent position is designed for self-motivated individuals who are eager to support business operations, uphold service excellence, and contribute to one of South Africa’s most innovative banking brands.

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About Capitec Bank

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Capitec Bank is one of South Africa’s leading retail banks, serving over 20 million clients with simplified, client-centric financial solutions. As a forward-thinking institution, we combine data-driven technology and human interaction to deliver real value to our clients. At Capitec, we encourage growth, agility, and high performance across all levels.
We believe that a great bank starts with great people, and that’s why we’re invested in building dynamic teams committed to operational excellence and superior service delivery.

Position Overview: Administration Assistant (Business Banking: Collections and Recoveries)

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• Job Title: Administration Assistant

• Division: Business Banking – Collections and Recoveries

• Location: Sandton, Gauteng, South Africa

• Company: Capitec Bank Ltd

• Job Type: Permanent

• Application Closing Date: Not specified (Apply as soon as possible)

• Posting Date: 4 July 2025

Purpose of the Role

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The Administration Assistant plays a pivotal role in the daily operation of the Collections and Recoveries unit within the Business Banking environment. Your core mission is to provide structured and accurate administrative support to the team, ensuring smooth workflow, process alignment, document management, and seamless communication.
By handling essential clerical functions, assisting with document processing, and helping to track recoveries workflows, you’ll enable specialists and management to focus on client-facing and strategic responsibilities. This is a foundational role for individuals eager to advance within Capitec’s dynamic administrative and operations environment.

What You’ll Need to Qualify

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Minimum Education Requirements
• A Grade 12 National Certificate or equivalent qualification (Senior Certificate or Vocational qualification)

Ideal/Preferred Educational Background
• Although not mandatory, any post-matric qualification in Office Administration, Business Management, Secretarial Studies, or Finance would be considered an advantage.

Experience and Knowledge Required
Minimum Experience
• At least 2 years’ experience in a structured administrative or secretarial role

• Prior work in a financial services, collections, or recovery environment is advantageous

Knowledge

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• Familiarity with general office administration, filing, and documentation procedures

• Understanding of basic financial documentation, payment cycles, and collections processes (preferred)

• Exposure to business banking operations is beneficial

Technical Skills

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• Proficiency in Microsoft Office Suite, including:

• Word (document creation and formatting)

• Excel (basic spreadsheet management and data entry)

• Outlook (email and calendar coordination)

• PowerPoint (basic slide management and formatting)

• Basic comfort with using office equipment such as:

• Printers and scanners

• Videoconferencing systems

• Online file-sharing tools and digital portals

Key Duties and Responsibilities

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As part of the Business Banking Collections and Recoveries team, your daily responsibilities will include:
• Document and Data Handling:

• Preparing, organizing, and filing legal or financial documents

• Capturing data into various internal platforms and trackers

• Maintaining up-to-date client and case records for collections

• Operational Coordination:

• Assisting in scheduling meetings, follow-ups, and status reviews

• Coordinating communications between teams, clients, and legal stakeholders

• Handling the preparation and follow-up of correspondence related to recoveries

• Administrative Support:

• Answering emails and routing messages to appropriate team members

• Tracking progress on overdue accounts and updating internal systems

• Compiling reports on daily activity, account updates, or internal compliance

• Communication:

• Facilitating internal and external communication channels

• Handling sensitive client documents and adhering to confidentiality standards

Personal Attributes and Core Competencies

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To succeed in this role, you must demonstrate:
• Attention to Detail: High accuracy when dealing with data, emails, and records

• Time Management: Ability to meet daily, weekly, and monthly deadlines

• Communication Skills: Clear, professional verbal and written communication

• Confidentiality: Ability to handle confidential and financial information with discretion

• Proactivity: Self-driven, solution-oriented approach to administration

• Team Collaboration: Willingness to support others and contribute to team goals

• Flexibility: Capacity to adapt to new systems and changing recovery processes

Compliance and Screening

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Please note the following pre-employment conditions apply to this role:
• A clear criminal record is required

• A clear credit record is essential, due to the financial and collections nature of the role

Why You Should Join Capitec Bank

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By becoming part of Capitec’s Business Banking Division, you’ll gain:
• Exposure to high-impact business operations in a leading financial institution

• Development opportunities in one of the fastest-growing banking segments

• Support from a culture that values innovation, honesty, and client-centricity

• A collaborative and respectful work environment that supports career growth

• Direct involvement in a unit that plays a critical role in financial recovery strategy

Location and Work Environment

• Office-based role at Capitec’s Sandton offices, Gauteng

• Standard weekday hours with occasional flexibility required based on team workload

• Supportive management and clearly defined workflows

Application Process

Capitec Bank has a multi-step digital application process to ensure role fit and culture alignment. Please follow these steps:
Step 1: Complete the Capitec Culture Fit & Online Assessment
• Visit the Capitec careers portal via the link provided in the job post

• Complete the short online assessment that explores your alignment with Capitec’s values, work culture, and expectations

Step 2: Apply for the Role
• After completing the assessment, click the Apply button

• You will need to upload your updated CV and complete your personal profile

Step 3: Screening & Vetting
• Your application will be reviewed by Capitec’s HR team

• If shortlisted, you will undergo:

• A criminal record check

• A credit bureau review

• Reference checks with prior employers

Step 4: Interview Process
• Selected applicants will be contacted for interviews

• Interviews may include a short task or case study related to administrative responsibilities

Final Reminders

• Ensure your CV is detailed and tailored to administrative responsibilities

• Highlight your MS Office experience and time in financial admin roles

• Submit your application as soon as possible—applications are reviewed on a rolling basis

• Only shortlisted candidates will be contacted—if you do not hear back within 4 weeks, consider your application unsuccessful

Summary Checklist Before Applying

Requirement
Status
Grade 12 / Matric Certificate
✔️ Required
2+ years admin/secretarial work
✔️ Required
MS Office Proficiency
✔️ Required
Clear Credit and Criminal Record
✔️ Required
Completed Capitec Assessment
✔️ Mandatory before applying
Updated CV
✔️ Required

How to Apply

Click the official Capitec application link below to begin:
Click here to apply

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