Clerk: Persal and Electronics at AVBOB
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Job Description
We are looking for a customer orientated and self-motivated individual to join our Persal and Electronics team. You will be working for a company that is over 100 years old with strong values which are customer centric.
- Capturing daily correspondence and provide written feedback for queries received via email, fax and post, within 3 working days.
- Handling of telephonic queries and following up on non-payments.
- Processing of monthly, daily and weekly discrepancy reports received from the Life Offices or enquiries received from institutions.
- Reconciliations of premiums within 3 working days by validating files and investigating possible premium differences.
- Do policy enquiries on QLink.
- All persal employee files done weekly and electronics employee files done once a month.
- Checking and sending out monthly manual files, correcting of information on schedules received from institutions.
- Providing the senior clerk with statistics as and when required.
- General ad-hoc duties
Job Requirements
- You should be in possession of a Grade 12 certificate.
- 2 – 3 years relevant experience (Long term insurance will be an advantage)
How to Apply
To apply visit AVBOB careers portal
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