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Mediclinic Vacancies: Filing Clerk
If you’re detail-oriented, passionate about administrative accuracy, and ready to work in a respected healthcare environment, then this opportunity at Mediclinic Southern Africa might be your perfect fit. We are currently seeking a Filing Clerk to play a crucial role in the efficient management of patient information and hospital documentation.
As one of South Africa’s leading private hospital groups, Mediclinic is renowned for delivering high-quality, patient-centered care. But behind every successful medical team is a strong administrative backbone — and as a Filing Clerk, you’ll be part of that core structure ensuring the seamless operation of our facility.
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About Mediclinic: A Trusted Leader in Private Healthcare
Mediclinic Vacancies: Filing Clerk
Mediclinic Southern Africa forms part of Mediclinic International, a diversified international private healthcare services group founded in 1983. With a network of more than 50 hospitals and day clinics in South Africa and Namibia, we provide healthcare services across a broad spectrum of medical disciplines.
Our mission is simple but powerful: to enhance the quality of life of patients by providing comprehensive, high-quality care in a compassionate and respectful manner. Every member of our team, including administrative and support staff, plays a vital role in delivering on this mission.
We believe that efficient patient administration is as critical as clinical excellence. Our Filing Clerks are instrumental in supporting smooth hospital operations and ensuring that accurate, timely information is readily available to healthcare professionals when they need it most.
Position Overview: Filing Clerk
Mediclinic Vacancies: Filing Clerk
Job Title: Filing Clerk
Location: Various Mediclinic facilities in South Africa
Job Type: Full-time
Department: Patient Administration
Reports To: Patient Administration Supervisor / Hospital Administrator
Salary: Market-related (dependent on experience)
Purpose of the Role
Mediclinic Vacancies: Filing Clerk
The primary purpose of the Filing Clerk position is to manage and maintain an organized, accurate, and confidential patient record system. In this role, you will ensure that all documentation related to patients and hospital activities is filed correctly, securely stored, and easy to retrieve. Your work directly supports the hospital’s operational and clinical teams by enabling access to timely and accurate patient records.
This is not just a filing job — it’s a foundational position that supports effective healthcare delivery through meticulous attention to detail and a deep understanding of record-keeping best practices.
Key Responsibilities and Duties
Mediclinic Vacancies: Filing Clerk
As a Filing Clerk, your day-to-day duties will include a wide variety of administrative and organizational tasks that contribute to the hospital’s efficiency:
1. Maintain Accurate Patient Records
• Organize, file, and maintain patient medical records in line with hospital protocols and legal requirements.
• Ensure that all documents are legibly and correctly filed in chronological or alphabetical order.
• Cross-check patient records for completeness and update any missing or inaccurate information.
2. Keep the Filing System Up to Date
• Perform daily filing of documentation including admission forms, test results, discharge summaries, referrals, and insurance documentation.
• Retrieve and re-file patient records as requested by medical, nursing, or administrative staff.
• Maintain a comprehensive and easy-to-navigate indexing system for physical and/or electronic documents.
3. Record-Keeping Best Practices
• Ensure compliance with Mediclinic’s information governance and data protection policies.
• Safeguard patient confidentiality at all times in accordance with POPIA (Protection of Personal Information Act) and internal policy guidelines.
• Stay informed about current standards for record storage and secure document destruction protocols.
4. Administrative and Inventory Support
• Assist the patient administration team with basic clerical tasks, including photocopying, document sorting, and document preparation.
• Monitor and manage stock levels of stationery and other administrative supplies used by the department.
• Place orders for new stock and ensure timely replenishment to avoid workflow disruptions.
5. Team Collaboration
• Work closely with other administrative staff, receptionists, nursing teams, and unit managers to ensure smooth information flow.
• Assist in the preparation of documents and files for audits, reporting, or legal inquiries.
• Attend team meetings, provide feedback, and contribute to process improvements within the department.
Minimum Qualifications and Requirements
Mediclinic Vacancies: Filing Clerk
We welcome applicants from all backgrounds who meet the following essential criteria:
Education Requirements
• Essential: Grade 12 (Matric) or equivalent school leaving qualification
• Desired: Post-matric certificate in Office Administration or Health Information Management (advantageous but not required)
Experience Requirements
• Essential: No prior experience required – this is an excellent opportunity for recent matriculants or administrative professionals looking to transition into healthcare.
• Desired: Previous exposure to a healthcare or hospital environment would be advantageous.
Skills and Competencies
• Basic Computer Literacy: Proficient in Microsoft Office, especially Word and Excel. Ability to use email and digital filing systems.
• Filing and Organization: Strong skills in sorting, indexing, and maintaining physical or electronic filing systems.
• Regulatory Awareness: Basic understanding of regulations regarding the storage, retrieval, and destruction of health records.
• Confidentiality and Ethics: Commitment to maintaining the highest standards of patient privacy and professional ethics.
• Communication Skills: Clear and courteous verbal and written communication, especially when dealing with internal staff.
• Problem-Solving Abilities: Ability to troubleshoot misfiled records and suggest improvements to filing processes.
What We Offer You
Mediclinic Vacancies: Filing Clerk
At Mediclinic, we value our people. We strive to create a respectful, inclusive, and growth-oriented work environment. When you join our team, you can expect:
• Professional Development: Access to ongoing training and development opportunities, including upskilling in health administration and information management.
• Supportive Work Culture: A collaborative team that values each member’s contribution.
• Stability and Growth: Join one of South Africa’s most reputable healthcare providers with a solid history of excellence.
• Employee Benefits: Competitive salary, medical aid, retirement fund options, and access to wellness programmes.
Who Should Apply?
Mediclinic Vacancies: Filing Clerk
This role is perfect for:
• Recent school leavers who are organized and eager to begin a career in healthcare administration.
• Entry-level professionals looking to gain experience in a hospital setting.
• Individuals who are passionate about accurate documentation, attention to detail, and supporting patient care behind the scenes.
• Administrative professionals transitioning from other industries into healthcare.
Employment Equity and Inclusion
Mediclinic Vacancies: Filing Clerk
Mediclinic Southern Africa is committed to building a diverse workforce. All applications will be considered in line with our Employment Equity Plan. Preference will be given to suitable internal applicants and members of designated groups as defined by the Employment Equity Act.
Final Word
Mediclinic Vacancies: Filing Clerk
Filing may seem like a small task in the grand scheme of hospital operations, but in reality, it’s a critical function that supports everything from clinical decisions to patient safety. At Mediclinic, we recognize the importance of this role, and we are seeking individuals who share our passion for accuracy, integrity, and compassionate care.
Take the first step in your administrative healthcare career today—apply to be a Filing Clerk at Mediclinic and make a lasting difference behind the scenes.
How to Apply
Mediclinic Vacancies: Filing Clerk
Are you ready to make a meaningful contribution to healthcare by ensuring that patient records are well-maintained, secure, and accessible?
🔗 Click here to apply and become part of the Mediclinic family.
Don’t miss out on the opportunity to start or grow your career in one of South Africa’s most respected healthcare organizations.
Only shortlisted candidates will be contacted. If you haven’t heard from us within 30 days, please consider your application unsuccessful.
Mediclinic Vacancies: Filing Clerk
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Mediclinic Vacancies: Filing Clerk