Clover has opened applications for 10 temporary call centre opportunities in Roodepoort, Gauteng, aimed at unemployed young people who completed Matric within the past five years. The successful applicants will join Clover’s Call Centre Vacation Work Programme from December 2026 to January 2027, with applications closing on 5 November 2026.
The Clover Call Centre Vacation Work Programme 2026 will give participants practical workplace exposure at the company’s Customer Service Centre. Applicants need Grade 12 or an equivalent NQF Level 4 qualification and must have achieved at least 55% in English and Mathematics or Mathematical Literacy.
The programme is aimed at candidates who are currently unemployed and have not previously participated in a learnership programme.
Clover Call Centre Vacation Work Programme 2026
Clover is looking for new talent to join its Customer Service Centre in Roodepoort for a temporary workplace programme.
The official position is advertised as Learner: CSC, with 10 positions available.
The key details are:
Employer: Clover
Job title: Learner: CSC
Programme: Call Centre Vacation Work Programme
Department: Customer Service Centre
Number of positions: 10
Location: Roodepoort, Gauteng
Job type: Temporary
Required education: Grade 12/National Certificate
Reference: CLO261028-2
Programme period: December 2026 to January 2027
Closing date: 5 November 2026
The programme will expose successful applicants to customer service, call centre operations and customer-query resolution.
Who Can Apply for the 10 Clover Opportunities?
The programme is specifically aimed at candidates who have completed Grade 12 or an equivalent NQF Level 4 qualification.
However, simply having Matric is not enough.
Clover has additional requirements relating to when applicants completed Matric, their school results, employment status, computer skills and previous participation in learnership programmes.
Candidates should check every requirement before applying.
Matric Must Have Been Completed Between 2021 and 2025
One of the most important requirements is the date on which applicants completed Grade 12.
Clover states that Matric must have been completed within the past five years, from 2021 to 2025.
This means applicants should not assume that everyone with a Matric certificate automatically qualifies for the programme.
Candidates should check the year in which they completed Grade 12 before submitting an application.
You Need at Least 55% for English
Applicants need a minimum average of 55% for English.
Because the programme involves customer interaction and communication, English ability is particularly relevant to the work participants will perform.
Successful applicants will handle customer queries and communicate with customers and other stakeholders.
Candidates should ensure that the academic information they provide is accurate.
Mathematics or Mathematical Literacy Is Accepted
Clover also requires at least 55% in Mathematics or Mathematical Literacy.
The fact that Mathematical Literacy is accepted makes the opportunity accessible to qualifying candidates who did not take pure Mathematics at school.
However, applicants must still meet the minimum 55% requirement.
Numerical ability is also listed among the competencies relevant to the programme.
Applicants Must Currently Be Unemployed
The programme is aimed at candidates who are currently unemployed.
Applicants should therefore provide truthful information about their employment status during the recruitment process.
The programme is designed to give successful candidates practical workplace experience within Clover’s Customer Service Centre.
Previous Learnership Participants Do Not Qualify
Another important requirement is that applicants must not have participated in a learnership programme before.
This condition should not be overlooked.
Even though Clover describes the opportunity as a Call Centre Vacation Work Programme, previous participation in a learnership forms part of the eligibility criteria.
Applicants should carefully assess their own history before applying.
Advanced Computer Literacy Is Required
Clover requires advanced computer literacy.
Call centre and customer-service work can involve working with customer information, capturing orders and using internal systems while communicating with customers.
Candidates should therefore be comfortable working on computers and accurately capturing information.
Applicants should accurately reflect their computer skills on their CVs and applications.
What Will Participants Learn?
Successful applicants will gain practical workplace exposure between December 2026 and January 2027.
Clover says participants will gain exposure to:
- Call centre operations
- Customer service
- Customer query resolution
- Communication
- Problem-solving
- Interpersonal skills
The programme is designed to help participants build practical workplace experience that could support future career opportunities.
Providing Customer Service
One of the main responsibilities will be providing a high level of customer service.
Participants will work within Clover’s Customer Service Centre and interact with customers as part of their daily responsibilities.
This makes effective communication and a customer-focused attitude important.
Clover specifically lists customer orientation and effective communication among the competencies expected from applicants.
Handling Inbound and Outbound Interactions
Participants will handle both inbound and outbound interactions.
This means they may communicate with customers who contact the Customer Service Centre as well as participate in outgoing customer interactions.
Candidates should therefore be comfortable communicating professionally and dealing with different types of customer enquiries.
Resolving Customer Queries and Complaints
The role also involves helping resolve customer queries and complaints through the relevant stakeholders.
Participants may need to identify the nature of a customer’s problem, capture the relevant information and ensure that the matter reaches the appropriate person or department.
Problem-solving and interpersonal skills can therefore be particularly useful.
Capturing Customer Orders
Successful candidates will also be responsible for capturing and confirming customer orders.
Orders must be captured accurately and on time according to the daily call list.
Participants will also confirm orders according to standard operating procedures.
Accuracy is particularly important because errors when capturing customer orders can affect both customers and business operations.
Informing Customers About Their Accounts
Participants may need to inform customers when their accounts are on hold.
They will also communicate relevant information about customer orders and inform the appropriate stakeholders when problems arise.
This means candidates should be comfortable communicating information clearly and professionally.
Participants May Also Promote Clover Products
The programme includes a sales-related element.
Participants may sell Clover and Principal products according to customer ranging.
They can also offer customers new or additional products and explain product features and special offers.
Candidates should therefore be comfortable speaking to customers about products while maintaining appropriate customer-service standards.
Teamwork Is an Important Part of the Programme
Clover places considerable emphasis on teamwork.
Participants will be expected to help team members achieve collective results and share responsibility for completing work.
They will also support team values and participate in team meetings.
This means the programme is suited to candidates who can collaborate effectively rather than only work independently.
What Competencies Is Clover Looking For?
Clover has identified several qualities it wants from applicants.
Candidates should be proactive and action-oriented while demonstrating honesty and consistency.
The employer also values people who maintain high standards, communicate effectively and work well with others.
Other competencies include interpersonal effectiveness, commitment, motivation, customer orientation and the ability to apply numerical principles.
Is Previous Call Centre Experience Required?
The requirements provided for the programme do not list previous call centre work experience as a minimum requirement.
Instead, the programme is designed to provide participants with practical exposure to call centre and customer-service operations.
Applicants should therefore focus on whether they meet the stated education, academic, unemployment, computer-literacy and learnership-history requirements.
Candidates should not claim call centre experience they do not have.
Where Is the Clover Programme Based?
The 10 opportunities are based at Clover’s Customer Service Centre offices in Roodepoort, Gauteng.
Applicants should consider the location carefully before applying.
The programme runs from December 2026 to January 2027, so candidates should also make sure they will be available during that period.
Is This a Permanent Clover Job?
No.
The position is advertised as temporary.
The practical workplace programme runs from December 2026 to January 2027.
Applicants should therefore not confuse these opportunities with permanent Call Centre Agent positions.
The value of the programme is primarily the workplace exposure and experience participants can gain within Clover’s Customer Service Centre.
Is This a Clover Learnership?
Clover’s official job title is Learner: CSC, but the vacancy description specifically calls the opportunity a Call Centre Vacation Work Programme.
For that reason, applicants should understand it according to the employer’s description rather than assuming it is a conventional year-long learnership.
The advertised programme period is December 2026 to January 2027.
Why These 10 Opportunities May Be Valuable
For unemployed Matriculants trying to enter the job market, one of the biggest challenges can be gaining practical workplace experience.
This programme gives 10 successful applicants exposure to a functioning Customer Service Centre where they can develop communication, customer-service and problem-solving skills.
Participants will also gain experience with customer orders, queries, complaints and team-based working.
That experience may be useful when applying for future customer-service, call centre, sales or administrative opportunities.
Participation does not, however, guarantee permanent employment with Clover.
Closing Date for Clover Applications
Applications close on 5 November 2026.
Candidates who meet the requirements should avoid waiting until the final day before applying.
Because applicants need to check their Matric completion year and academic results, it is worth reviewing these requirements before beginning the application.
Late applications may not be considered according to the employer’s recruitment process.
Related Articles
- Sales Representative Emerging Markets Vacancy at Clover
- Clover YES Learner Vacancies
- Administrative Clerk at Clover
- General Worker Vacancies at Clover
- YES Programme Learnership at Clover
How to Apply for the Clover Call Centre Programme
Applicants should submit their applications through Clover’s official recruitment platform.
When searching for the opportunity, use the following information:
Job title: Learner: CSC
Reference number: CLO261028-2
Department: Customer Service Centre
Location: Roodepoort
Number of positions: 10
Candidates should read the complete official vacancy information before submitting their applications.
Make sure all education, employment and personal information provided is correct.
Check These Requirements Before Applying
Before submitting an application, confirm that you:
- Have Grade 12 or an equivalent NQF Level 4 qualification.
- Completed Matric between 2021 and 2025.
- Achieved at least 55% for English.
- Achieved at least 55% for Mathematics or Mathematical Literacy.
- Have the required computer literacy.
- Are currently unemployed.
- Have not previously participated in a learnership programme.
- Can participate during the December 2026 to January 2027 programme period.
- Can work at Clover’s Customer Service Centre in Roodepoort.
Applicants who do not meet the stated requirements should avoid providing false information in an attempt to qualify.
Be Careful of Fake Clover Vacancies
Job seekers should use Clover’s official recruitment platform when applying.
Vacancies shared through WhatsApp, Facebook, TikTok or other platforms should be checked against the employer’s official recruitment information before applicants provide personal documents.
Candidates should also be cautious of anyone requesting payment in exchange for securing one of the 10 positions.
Dailyspark does not collect applications or participate in Clover’s recruitment process.
Final Word
The Clover Call Centre Vacation Work Programme 2026 offers 10 temporary opportunities in Roodepoort for unemployed candidates who recently completed Matric and want practical customer-service and call centre experience.
Applicants need Grade 12 or an equivalent NQF Level 4 qualification, with Matric completed between 2021 and 2025. A minimum of 55% in English and Mathematics or Mathematical Literacy is required, along with advanced computer literacy.
Candidates must currently be unemployed and must not have participated in a learnership programme before.
Successful applicants will work at Clover’s Customer Service Centre from December 2026 to January 2027, gaining practical exposure to customer interactions, order capturing, query resolution, product promotion and teamwork.
Most importantly, applications close on 5 November 2026.
Eligible candidates should review the official Clover advertisement and submit their applications before the deadline.
Disclaimer: Dailyspark is an independent jobs and information website and is not Clover or its recruitment agency. Dailyspark does not offer these positions, process applications or guarantee employment. Applicants should verify all requirements, programme conditions, closing dates and application instructions directly with Clover before applying.