RGD Associates – Application Support Consultant | Johannesburg, Remote

Full job description

Application Support Consultant

Johannesburg – Gauteng

R40 000 – R55 000 per month

(Work remotely)

Our client has an opening for a permanent position in the Information Technology sector. They are based in Johannesburg, Gauteng. This role is remote.

The client is a rapidly growing company with enterprise accounting and business intelligence applications in a specialised market segment. Working environment is open and thrives on people who are willing to take up challenges and run with projects.

The candidate will be required to fulfil and uphold the company values of personalised, high-quality service by finding solutions to problems that users are experiencing. The candidate must be proficient with written communication as support is commonly provided by email to professional staff. The candidate will also need to create custom reports and perform ad-hoc training where required. The candidate will become part of a young and dynamic team of technology enthusiasts and will be offered an opportunity to learn new products, new technologies and will need to deliver the highest level of customer service.

The ideal candidate will need to have the following skills and experience, but we are screening out on –

Advanced skills in MS Excel.

· Experience with MS Excel Power Query (M Language).

A background in software application support.

· An understanding of financial concepts or a background in working on or supporting business intelligence systems.

· Good interpersonal and communication skills.

· A logical thinker.

· The ability to talk about technology in simple terms.

· A problem solver with analytical skills.

· A willingness to learn and to keep up to date with the latest technology.

Experience that would be advantageous for this role include:

· Experience in working with MS SQL

· Experience in working with Power BI

· Degree or Diploma in Information Systems / Comp Sci / Engineering

Duties include but not limited to:

· Perform Data Transformation and Analysis

· Assist with Data Take-On for ERP Systems.

· Design and develop MS Excel and Power Query related reports.

· Provide telephonic and e-mail support internally and to clients.

· Troubleshoot and resolve reporting queries.

· Documentation.

If you have experience in all of the above, then please send your CV to Rochelle@hrservice.co.za and Yolande@hrservice.co.za.

If you have not heard back from us by Monday, 29th April your application was unsuccessful.

Job Type: Permanent

Pay: R40 000,00 – R55 000,00 per month

Education:

Bachelors (Preferred)

Experience:

MS Excel & Power Query: 3 years (Required)

Application Deadline: 2024/04/29

SEND YOUR CV TO

Rochelle@hrservice.co.za and Yolande@hrservice.co.za