Online Customer Service Representative at CallNovo | Online jobs
Table of Contents
Job Description
We are currently seeking a dedicated Online Customer Service Representative to support an eCommerce account for Grill product brand operated by our client in the United States. The brand has a physical store in Los Angeles and conducts synchronized sales both online and offline.
About this position:
- Remote position with flexible working hours (Monday to Friday, 9:00 am to 5:30 pm Pacific Time).
- Ideal candidate has at least 2 years of customer service experience and eCommerce experience is a plus.
Responsibilities:
- Provide exceptional customer service support for online and offline sales of barbecue equipment.
- Handle customer inquiries, issues, and feedback promptly and professionally.
- Collaborate with team members to ensure customer satisfaction and brand loyalty.
OTHER OPPORTUNITIES
Qualifications
- Minimum of 2 years of customer service experience.
- Fluent in English with an American accent.
- Experience in ECommerce customer service is preferred.
- Strong communication skills and ability to work in a fast-paced environment.
If you meet the above qualifications and are interested in a stable, long-term position, please contact us to learn more about this exciting opportunity. Join our team and be a part of providing exceptional customer service to our clients in the ECommerce industry.
Application
To apply visit CallNovo careers portal
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