Receptionist Position Available at SANRAL – 18-Month fixed-term Contract in Pretoria

Receptionist Position Available at SANRAL

Job Overview:

Receptionist Position Available at SANRAL

The South African National Roads Agency (SANRAL) is looking for a professional and customer-focused Receptionist to join our team at the Head Office in Pretoria on an 18-month fixed-term contract. This role is ideal for a friendly, organized, and detail-oriented individual who excels in managing front desk operations and providing top-notch administrative support.

Minimum Qualifications and Experience:

Receptionist Position Available at SANRAL

• Matric / National Senior Certificate (Grade 12) – A post-matric qualification is an advantage.
• At least three years of experience handling reception duties and switchboard operations.
• Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).

Key Skills and Technical Competencies:

• Strong switchboard operation and phone system management skills.
• Ability to operate general office equipment (printers, copiers, scanners).
• Excellent communication, interpersonal, and organizational skills.
• Strong verbal communication skills for handling telephone inquiries.
• Exceptional time management and multitasking abilities.

Primary Responsibilities:

Front Desk & Visitor Management:
• Welcome guests warmly, determine their needs, and direct them appropriately.
• Notify the relevant staff of visitor arrivals.
• Work closely with security personnel, ensuring visitor logs are completed and badges issued.
• Report any unusual or suspicious activity.
• Keep the reception area clean, organized, and well-stocked with necessary materials.

Switchboard Operation:
• Answer incoming calls professionally and courteously.
• Respond to general inquiries or transfer calls to the correct department.
• Maintain and update internal telephone directories.
• Manage voicemail and message distribution.
• Keep records of boardroom bookings and ensure diary management is up to date.

General Administrative Support:
• Record and manage incoming and outgoing mail and packages.
• Assist with courier services and document verification.
• Help with travel arrangements for unallocated staff.
• Oversee stationery inventory and distribution.
• Coordinate and take minutes for monthly staff meetings.
• Support the registry team when required.

Employment Screening and Equity Policy:

• Reference checks will be conducted as part of the hiring process, and applicants must provide written consent.
• SANRAL is committed to Employment Equity, and appointments will be made in line with the organization’s EE plan.
• The company reserves the right not to fill the position if a suitable candidate is not found.

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Job Details & How to Apply:

• Job Type: Fixed-term contract (18 months)
• Location: SANRAL Head Office, 48 Tambotie Ave, Val de Grace, Pretoria, 0184
• Application Deadline: 24 March 2025
• Apply Here: SANRAL Careers

Take the next step in your career by joining SANRAL and becoming an essential part of our dynamic front desk and administration team. Apply before the deadline!

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