Administrative Assistant – Document Management (Fixed-Term, EE Role)
Administrative Assistant
Table of Contents
Division: Operations
Reference No: 5312
Location: Menlo Park, Gauteng, South Africa
Employment Type: Fixed-Term Contract
Targeted Employment Equity Role (Disability-Friendly): Yes
T.A.S.K Grade: 06
Annual Salary: R244,732.00
Closing Date for Applications: 25 February 2025
About the Road Accident Fund (RAF)
The Road Accident Fund (RAF) is dedicated to providing financial protection and support to all road users within South Africa. Our mission is to ensure that individuals injured in motor vehicle accidents receive fair and timely compensation while promoting road safety awareness.
Job Purpose
We are looking for four (4) Administrative Assistants to join our Document Management and Records Administration team. The successful candidates will be responsible for document processing, compliance, office coordination, and records management within the department.
Key Responsibilities
1. Compliance & Administrative Support
• Ensure adherence to internal policies, procedures, and compliance standards.
• Keep updated with business processes to maintain high operational efficiency.
2. Office Coordination & Support
• Conduct follow-ups on pending matters and ensure timely resolution.
• Respond to queries and requests within the department’s turnaround time.
• Manage the availability of office supplies and stationery.
• Verify and validate documents for accuracy before data entry.
• Maintain and update digital and physical document registers.
• Identify and report duplicate records or discrepancies.
• Assign reference numbers and accurately capture data in document management systems.
• Distribute and track correspondence with relevant stakeholders.
3. Document & Records Management
• Administer document storage and filing according to the RAF filing policy.
• Retrieve records promptly when required.
• Ensure confidential handling of all documents.
• Record and digitally archive physical documents.
• Perform high-quality scanning, indexing, and metadata tagging.
• Implement QR code/barcoding systems for efficient tracking of physical documents.
• Ensure compliance with data protection laws and retention policies.
Required Skills & Competencies
Behavioral Competencies:
• Strong organizational and planning abilities.
• High level of attention to detail and accuracy.
• Effective decision-making and problem-solving skills.
• Ethical and professional conduct in handling sensitive information.
• Customer service orientation with excellent communication skills.
Technical Skills:
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Good administrative and document handling skills.
• Knowledge of supply chain management (SCM) processes.
• Basic financial understanding related to procurement and document control.
• Experience in data entry and digital archiving.
• Understanding of records classification, labeling, and metadata application.
Minimum Requirements
• Matric / Grade 12 Certificate (Compulsory).
• NCV4 (IT) certification (Advantageous).
• National Archives Certification (Advantageous).
• 1–2 years of experience in Archival, Document Management, or Information Processing.
Why Join the Road Accident Fund (RAF)?
• Be part of a reputable organization dedicated to public service and road safety.
• Gain valuable experience in records management and compliance.
• Work in an inclusive and disability-friendly environment.
• Competitive salary with opportunities for career development.
Application Process
If you have the required skills and experience, click below to apply online before the closing date: 25 February 2025.
Apply Now
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How to Apply
To Apply visit Road Accident Fund careers portal
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