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Good Paying Jobs: Support Technician at SANBS
Good Paying Jobs: Support Technician at SANBS. At the South African National Blood Service (SANBS), every role supports a life-saving mission. We are currently looking for a technically skilled and service-driven Support Technician to join our ICT team. If you’re passionate about using technology to make a real difference in healthcare and public service, this opportunity is for you.
Location: Roodepoort, Gauteng
Contract: Permanent
Division: Constantia Kloof
Salary: R416,307 per annum
Equity Position: No
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Why Join SANBS?
Good Paying Jobs: Support Technician at SANBS
At SANBS, we provide an essential service to the nation — ensuring the safe collection, testing, storage, and distribution of blood. Behind the scenes, our technology systems are the backbone of that mission. As a Support Technician, you’ll ensure those systems run efficiently, securely, and without interruption. Your work will directly support our ability to save lives across the country.
Your Role in Our Mission
Good Paying Jobs: Support Technician at SANBS
In this position, you’ll support and maintain the ICT infrastructure, troubleshoot issues, assist with critical projects, and provide outstanding service to end-users. Whether working onsite or remotely, your expertise will keep systems functional and secure for our staff and stakeholders.
1. Delivering Exceptional Customer Service
• Serve as a responsive, reliable point of contact for ICT-related support requests.
• Provide in-person and remote support with professionalism and a service-first attitude.
• Adhere to service level agreements (SLAs) and internal support policies.
• Guide users in navigating application features and tools efficiently.
2. Troubleshooting & Issue Resolution
• Resolve hardware, software, and infrastructure issues with practical, lasting solutions.
• Ensure consistent and effective problem resolution aligned with best practices.
• Support the installation and configuration of devices and ICT equipment.
• Travel to various SANBS regions when required for onsite issue resolution or project support.
3. Business Continuity & Disaster Recovery Support
• Assist in executing business continuity and disaster recovery procedures.
• Participate in regular data backup processes and system checks.
• Support the Network Engineer and Analyst with testing and readiness exercises.
4. Contributing to Key ICT Projects
• Take part in SANBS technology initiatives and projects.
• Meet assigned project timelines and communicate progress with clarity.
• Follow SANBS project methodologies and contribute to successful project delivery.
5. Enhancing and Optimizing Infrastructure
• Offer insight and alternatives for IT infrastructure procurement.
• Contribute to continuous improvement by implementing and adhering to ICT policies.
• Recommend best-fit solutions that align with SANBS operational needs.
6. Managing Network Access and Security
• Maintain user accounts on Active Directory based on new user requests and staff exits.
• Monitor access rights and ensure appropriate usage of network resources.
• Support policy enforcement around access control and network security.
7. Providing Technical and Network Support
• Deliver first-level support for network connectivity and server issues.
• Address WAN-related concerns, including patching and tracing network points.
• Ensure all users have secure, reliable access to the systems they need.
What You’ll Need to Succeed
Good Paying Jobs: Support Technician at SANBS
We’re looking for a tech-savvy, solutions-oriented team player who’s excited about being part of a national mission. If you meet the following criteria, we’d love to hear from you:
Qualifications:
Good Paying Jobs: Support Technician at SANBS
• Grade 12 (Matric)
• At least two certifications from:
• CompTIA A+
• CompTIA Network+
• MCSE / MCSA / MCP
• Or an IT-related diploma or degree
Experience:
Good Paying Jobs: Support Technician at SANBS
• Minimum of 1 year in an ICT support role (e.g., Support Technician, Junior Network Engineer)
• Familiarity with Active Directory and system administration
• Exposure to hardware and software troubleshooting
Other Requirements:
• Valid driver’s license (regional travel may be required)
• Strong communication skills and a customer-first mindset
• Attention to detail, ethical conduct, and a proactive approach to problem-solving
The SANBS Culture
Working at SANBS means becoming part of something larger than yourself. We offer a collaborative and purpose-driven environment where every role is respected and every contribution matters. Our ICT team supports the digital foundation of a service that helps save thousands of lives every year — and you could be part of that.
Ready to Make a Real Impact?
Apply now and join a team where your skills support a life-saving cause.
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Disclaimer: Dailyspark.co.za is not in any way affiliated with any of the recruiters or employers featured in this website and does not recruit or process applications for any organization. Dailyspark is a career portal that helps our readers to get information on various employment opportunities.