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Join the Department of Higher Education and Training as a Receptionist – Pretoria Office
The Department of Higher Education and Training (DHET) is looking for a dynamic and professional individual to fill the role of Receptionist within its National Skills Fund division based in Pretoria, Gauteng. If you’re passionate about public service, thrive in a structured office environment, and are known for your excellent communication and organizational skills, this opportunity is for you.
As a front-facing team member in one of the country’s most vital educational institutions, you’ll be the first point of contact for all visitors, partners, and stakeholders. Your role will be essential in maintaining a positive and efficient environment, ensuring that daily operations at reception run smoothly and that all guests and calls are handled with professionalism and care.
Job Title: Receptionist
Reference Number: NSF42/04/2025
Location: Pretoria, Gauteng
Branch: Skills Development – National Skills Fund
Directorate: Financial Management and Administration
Remuneration: R193 359 per annum (Level 4)
Minimum Requirements:
• A National Senior Certificate (Grade 12) or a National Certificate (Vocational) at NQF Level 4.
• Between 1 to 2 years of experience in a reception or switchboard position.
• A post-school qualification such as a Diploma or Bachelor’s Degree in Public Administration, Office Management, or a related field is an added advantage.
• Strong proficiency in Microsoft Word and Excel is essential.
• Sound verbal and written communication skills.
• A positive, client-focused attitude with a professional appearance and demeanor.
• Ability to work independently and collaboratively in a high-paced environment.
Core Responsibilities:
As the Receptionist, your duties will include:
• Answering, screening, and directing all incoming calls in a courteous and professional manner.
• Managing the department’s switchboard and ensuring accurate message-taking and call transfers.
• Keeping the internal telephone directory up to date for seamless communication within the department.
• Welcoming and directing visitors, ensuring they are signed in, issued access passes, and guided to the appropriate offices.
• Maintaining the cleanliness and orderliness of the reception and common meeting areas.
• Ensuring that brochures, pamphlets, and relevant public materials are current and accessible to all visitors.
• Booking and managing meeting rooms and visitor parking arrangements.
• Responding to routine inquiries and escalating complex queries to appropriate team members or departments.
• Supporting administrative duties including photocopying, filing, faxing, and managing outgoing communications.
• Coordinating responses to digital queries, including social media and website inquiries, and tracking these until resolution.
• Providing basic first aid support when needed.
Why Work With DHET?
At DHET, we are driven by a mission to build a capable and skilled workforce that supports inclusive growth and development across South Africa. As a receptionist in the National Skills Fund division, you will play a key part in creating a professional and welcoming environment for all who engage with our services. This is a meaningful role within a forward-thinking department that values equity, service delivery, and operational excellence.
DHET offers a stable, structured workplace with clear opportunities for personal and professional growth. We also prioritize representativity and are committed to employment equity. We strongly encourage applications from women and persons with disabilities.
How to Apply:
To submit your application:
• Complete the new Z83 application form available online at http://z83.ngnscan.co.za/apply.
• Attach your updated CV, copies of your academic qualifications (including your Grade 12 certificate), your ID document, and any other relevant certifications.
• A fully completed and electronically signed Z83 form is required to proceed. Only shortlisted applicants will be asked to provide certified copies during the interview phase.
Application Deadline:
16 May 2025 (Late submissions will not be accepted.)
Additional Notes:
• Preference will be given to candidates whose appointment supports the department’s transformation objectives in terms of race, gender, and disability.
• Shortlisted candidates may undergo relevant technical assessments and a competency evaluation.
• A pre-entry certificate from the National School of Government is a requirement for appointment to SMS roles. More information can be found at NSG.
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If you haven’t been contacted within three months of the closing date, kindly consider your application unsuccessful.
Are you ready to be part of a team shaping the future of education and workforce development in South Africa? Apply now and be the face of service excellence at DHET.
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