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Remote Appointment Setter Jobs South Africa Open at Growing Marketing Agency
South Africans searching for flexible remote employment opportunities have a new career option to explore as Softwash Scaling announces a vacancy for a Remote Appointment Setter. This exciting opportunity is ideal for individuals who have strong communication skills, experience in lead management, and the ability to work independently in a fast-paced environment.
The demand for Remote Appointment Setter Jobs South Africa continues to increase as international companies seek talented professionals who can support sales teams and customer engagement activities from anywhere. Softwash Scaling is one such company that is rapidly expanding and looking for a dedicated professional to join its growing team.
The company operates a specialised Home Improvement Growth Agency that works with some of the largest home improvement franchises across the United Kingdom and the United States. Having developed a highly successful business model, the organisation is now on track to become a seven-figure agency in 2026.
As part of its expansion strategy, the company is recruiting a skilled Remote Appointment Setter who will be responsible for ensuring that every sales lead is followed up effectively and converted into appointments or bookings.
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About Softwash Scaling
Softwash Scaling has built a strong reputation within the home improvement marketing sector. The business focuses on helping home improvement companies generate leads, increase bookings, and improve overall business performance through innovative marketing strategies.
The company’s growth has created an exciting opportunity for individuals interested in Remote Appointment Setter Jobs South Africa. Successful candidates will work directly with founders and sales professionals based in the United Kingdom while contributing to the company’s continued expansion.
Unlike traditional appointment-setting positions, this role offers significant responsibility and allows employees to play a direct role in business growth.
Why This Opportunity Stands Out
Many people searching for Remote Appointment Setter Jobs South Africa are looking for roles that provide flexibility, career development, and the opportunity to work with international companies. This position offers all three benefits.
The successful candidate will work remotely while supporting a UK-based team during operating hours. This creates an opportunity to gain valuable international work experience without leaving South Africa.
In addition to a competitive monthly salary, performance bonuses are available based on accuracy, compliance, response times, and successful job bookings.
Position Overview
Position Title
Remote Appointment Setter
Employer
Softwash Scaling
Industry
Marketing and Lead Generation
Employment Type
Full-Time Remote Position
Location
Remote
Working Hours
UK Business Hours (9am–8pm)
Compensation
Monthly base salary plus performance bonuses
Career Growth
Opportunities to grow within a rapidly expanding international organisation
For many professionals interested in Remote Appointment Setter Jobs South Africa, this combination of flexibility and career growth makes the position highly attractive.
Main Responsibilities
The Remote Appointment Setter will be responsible for managing the lead follow-up process from initial enquiry through to booking confirmation.
Key responsibilities include:
- Managing WhatsApp, SMS, and email communications with prospective clients
- Following up with homeowners who have submitted enquiries
- Collecting photographs and information required for quotations
- Coordinating with clients to ensure pricing information is delivered promptly
- Maintaining accurate CRM records
- Updating lead stages and pipeline statuses
- Scheduling appointments and bookings
- Providing detailed handover reports to sales representatives
- Identifying sales opportunities and escalating qualified leads
- Supporting process improvements within the organisation
Professionals interested in Remote Appointment Setter Jobs South Africa will appreciate the structured and organised nature of the role.
Lead Management Responsibilities
A major aspect of the position involves ensuring that every lead receives prompt and professional communication.
The successful candidate will:
- Send initial responses to enquiries
- Follow up consistently with prospects
- Answer basic questions
- Guide leads through the quotation process
- Encourage prospects to book appointments
These activities are essential for maintaining high conversion rates and ensuring that potential customers remain engaged throughout the sales process.
This is one reason why Remote Appointment Setter Jobs South Africa remain in high demand among individuals with customer service and sales experience.
CRM Management
Softwash Scaling uses GoHighLevel to manage customer relationships and sales pipelines.
Although previous experience with GoHighLevel is advantageous, it is not mandatory.
Responsibilities include:
- Updating lead records
- Adding notes and tags
- Creating tasks
- Tracking follow-up activities
- Monitoring sales pipeline stages
Applicants searching for Remote Appointment Setter Jobs South Africa who have previous CRM experience may have a competitive advantage during the recruitment process.
Ideal Candidate Profile
The company is looking for someone who is:
- Highly organised
- Detail-oriented
- Professional in communication
- Comfortable working independently
- Able to manage multiple conversations simultaneously
- Focused on achieving results
- Capable of following systems and procedures
Candidates interested in Remote Appointment Setter Jobs South Africa should be able to demonstrate strong written communication skills and a commitment to delivering excellent customer service.
Skills That Will Be Advantageous
The following skills will strengthen an application:
- CRM management experience
- Appointment-setting experience
- Sales support experience
- WhatsApp communication skills
- Email management
- Customer relationship management
- Organisational skills
- Time management
- Problem-solving abilities
- Process improvement skills
These competencies are increasingly sought after in Remote Appointment Setter Jobs South Africa as remote work continues to expand globally.
Work Environment
The role is fully remote, allowing successful applicants to work from home while supporting UK-based operations.
This arrangement offers:
- Flexible work environment
- Reduced commuting costs
- Improved work-life balance
- International work experience
- Exposure to global business practices
For many professionals seeking Remote Appointment Setter Jobs South Africa, these benefits make remote employment particularly appealing.
Frequently Asked Questions (FAQ)
What is the salary for this position?
The role offers a monthly base salary together with performance bonuses. Total earnings may reach between £2,000 and £4,000 or more depending on performance and experience.
Is this a remote position?
Yes. This is one of the fully remote Remote Appointment Setter Jobs South Africa currently available.
Do I need appointment-setting experience?
Experience is preferred but motivated candidates with strong communication and organisational skills may also be considered.
What CRM platform does the company use?
Softwash Scaling uses GoHighLevel for lead and pipeline management.
What hours will I work?
Applicants must be available during UK business hours between 9am and 8pm.
Is this a full-time position?
Yes, this is a full-time remote opportunity.
How to Apply
Interested candidates should complete the official application survey provided by the company.
Applicants will be required to answer screening questions and provide details regarding their experience, skills, and availability.
Only shortlisted candidates will be contacted.
Application Process
- Click the official application link.
- Complete the online questionnaire.
- Submit all requested information.
- Wait for feedback from the recruitment team.
- Attend interviews if shortlisted.
- Complete onboarding if selected.
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References
- Softwash Scaling Job Advertisement (June 2026)
- Company Recruitment Notice
- Position Requirements and Responsibilities Published by Employer
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