Hollywoodbets: Customer Service Consultants Deposits X6 | Durban, KwaZulu- Natal   

Job Description   

Joining the Hollywoodbets Purple Team offers the chance to come part of one of South Africa’s remarkable success stories. From our modest  launch in Durban, Hollywoodbets has expanded into a  commanding brand across Africa and the United Kingdom. And this is just the  morning. Our talented platoon is on a  charge to broaden our global presence, ready to attack any challenge because at Hollywoodbets, indeed the sky is n’t the limit. Come aboard and let’s reach for the stars together.   

Position client Service Adviser Deposits( 6 Positions Available) 

Role Purpose  

The  part involves addressing queries related to deposits and  recessions. It includes crediting deposits  meetly and recycling branch  pullout requests.   

What Hollywoodbets Offers 

•  introduce and  unite with a  suchlike- inclined, authentic platoon eager to achieve  pretensions. 
• Embrace challenges and enjoy working in a vibrant, fast- paced assiduity.    

Conditions 

• 6 months of client Service experience. -introductory  fiscal knowledge.  liabilities 
• Directly allocate deposits to  client accounts using the deposit app. 
• Attend to unaccounted deals daily. 
• Process branch  pullout requests,  clinging to the  specified  recessions  roster. 
• Perform  evidence checks to  corroborate  client identity before  penetrating accounts to  help with queries or  recessions. 
• Resolve queries  instantly at the point of call and follow up on escalated queries until resolved. 
• Update  customer banking details as necessary. 
• Avoid  gratuitous pauses on the call system. 
• Demonstrate good  client service principles in  relations with  guests and internal  brigades,  icing optimal  reversal time for account queries. 
• Promote the company brand and image through excellent  client service. 
• Identify root causes of  client and  inspection queries, and suggest  enterprise to reduce these queries where applicable. 
• Achieve quality targets and  apply interventions to ameliorate quality when  needed. 
• Perform any other ad hoc duties as  demanded.   

What You Bring to the Team 

• Strong verbal and spoken communication chops. 
• Excellent planning, organizational, and time  operation  capacities. 
• Detail-  acquainted and driven with a strong sense of responsibility. 
• Strong numerical  knowledge and  fiscal understanding.   
•  

For those ready to shine as our newest Purple Star, apply  moment   

CLICK TO APPLY FOR CUSTOMER SERVICE CONSULTANT

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