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Admin Assistant Jobs at Coca-Cola Beverages South Africa – Phoenix/Midrand
Admin Assistant Jobs at Coca-Cola Beverages
Coca-Cola Beverages South Africa (CCBSA) is inviting talented, motivated, and highly organized individuals to apply for an exciting opportunity within its Sales department. The company is currently seeking a permanent Admin Assistant, based in Phoenix/Midrand, who will provide critical administrative support to the Key Account Manager.
This role is essential for ensuring that accounts are effectively managed and that all administrative processes are executed accurately and efficiently.
This opportunity is ideal for candidates with strong administrative skills, attention to detail, and a proven ability to work in a fast-paced sales environment.
About Coca-Cola Beverages South Africa (CCBSA)
Admin Assistant Jobs at Coca-Cola Beverages
Coca-Cola Beverages South Africa is part of the global Coca-Cola system, a world-leading producer and distributor of beverages. CCBSA operates in a highly dynamic market and is committed to excellence, sustainability, and community impact. Working at CCBSA offers employees the chance to be part of a renowned brand that values innovation, efficiency, and high performance.
CCBSA prides itself on fostering a professional, inclusive, and collaborative work environment where employees are supported to grow professionally. With a focus on sales, marketing, operations, and customer engagement, employees in administrative roles play a key part in supporting operational efficiency and business growth.
Position: Admin Assistant
• Job Type: Permanent
• Location: Phoenix/Midrand, South Africa
• Department: Sales – Key Account Management
• Reference Number: CCB251202-6
• Closing Date: 09 December 2025
• Job Category: Commercial – Sales and Marketing
The Admin Assistant will report directly to the Key Account Manager and will act as a crucial point of support for the management of key accounts, ensuring smooth administration, communication, and operational processes.
Key Purpose of the Role
The Admin Assistant will provide proactive, accurate, and timely administrative support to the Key Account Manager. This support will help drive sales efficiency, ensure smooth order management, and maintain high standards of customer service. The role demands attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
The Admin Assistant will play a key role in managing daily operational tasks, supporting strategic initiatives, and ensuring that data-driven insights are available to guide decision-making within the sales team.
Core Duties and Responsibilities
The Admin Assistant will be responsible for a wide range of administrative and operational tasks. Key responsibilities include:
1. Account Coordination and Order Management
• Coordinate all aspects related to point of material for the portfolio of accounts.
• Assist the Key Account Manager with order taking from national and regional customers to support volume growth.
• Monitor the Business-to-Business (B2B) ordering system daily to identify and resolve pricing discrepancies.
• Review order confirmations and ensure that all orders are processed accurately and within agreed timelines.
• Track order statuses and provide updates to the Key Account Manager and relevant stakeholders.
2. Customer Support and Relationship Management
• Manage key account queries, including historical or accumulated pricing claims, and ensure timely resolution.
• Act as a first point of contact for account-related administrative queries.
• Prepare reports and summaries for customer interactions, highlighting critical action items and follow-ups.
• Ensure professional and prompt communication with internal and external stakeholders.
• Support the Key Account Manager in building strong relationships with customers, ensuring their needs are accurately captured and addressed.
3. Reporting and Data Analysis
• Review daily, weekly, and monthly reports such as sales performance, out-of-stock reports, and new store openings.
• Highlight execution gaps and potential opportunities to improve account performance.
• Ensure that accurate and relevant data is available to support decision-making processes.
• Collaborate with marketing, finance, operations, and e-commerce teams to collate relevant data and reports.
• Prepare analytical summaries for senior management to inform strategic planning.
4. Administrative and Operational Support
• Coordinate internal and external meetings, preparing post-meeting summaries and action plans.
• Support administrative tasks related to strategic projects, including new product launches.
• Maintain accurate records of customer interactions, order history, and account documentation.
• Ensure compliance with organizational standards, policies, and procedures in all administrative activities.
• Assist in tracking promotional campaigns and ensuring opportunities identified through category data are executed effectively.
5. Communication and Collaboration
• Serve as a liaison between the Key Account Manager and internal teams, ensuring effective communication of requirements and priorities.
• Maintain clear and organized documentation to support cross-functional teams.
• Contribute to continuous process improvement by identifying gaps in administrative workflows.
• Support the Key Account Manager in ad hoc tasks, ensuring smooth operation of the sales portfolio.
Qualifications and Experience
To be considered for this role, applicants must meet the following minimum requirements:
• Educational Qualification: National Diploma in Sales and Marketing or equivalent.
• Experience: 2–3 years of administrative experience in a sales environment.
• Computer Skills: Proficiency in MS Office, including Word, Excel, and PowerPoint.
• Numeracy: Strong numerical skills to support order management, reporting, and analysis.
• Attention to Detail: High accuracy in all administrative and operational tasks.
Skills and Competencies
Successful candidates for the Admin Assistant position must demonstrate the following competencies:
• Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines.
• Communication Skills: Strong verbal and written communication to liaise with customers, management, and internal teams.
• Analytical Thinking: Ability to review reports, identify gaps, and support informed decision-making.
• Problem-Solving: Ability to resolve discrepancies, address customer concerns, and propose solutions to improve processes.
• Teamwork: Ability to collaborate effectively with colleagues across different departments.
• Professionalism: Maintain a high standard of professionalism, confidentiality, and ethical conduct.
• Adaptability: Ability to perform under pressure in a dynamic sales environment.
Work Environment
The Admin Assistant role is based in Phoenix/Midrand, operating within a fast-paced sales department. The position involves:
• Coordinating and managing administrative tasks to support account management.
• Collaborating with internal teams such as marketing, finance, operations, e-commerce, and customer service.
• Handling customer-related queries, orders, and administrative documentation efficiently.
• Providing operational support to ensure smooth execution of sales strategies.
This environment requires candidates to be proactive, detail-oriented, and capable of handling multiple responsibilities simultaneously.
Career Growth and Opportunities
Working as an Admin Assistant at Coca-Cola Beverages South Africa provides opportunities for career growth within the sales and marketing functions. Employees are exposed to:
• Strategic account management practices.
• Insights into national and regional customer operations.
• Cross-functional collaboration with multiple departments.
• Development of advanced administrative and operational skills relevant to the beverage industry.
• Potential internal promotions based on performance, skills, and leadership potential.
CCBSA encourages a culture of continuous learning, professional development, and recognition of high-performing employees.
Benefits of Working at CCBSA
Coca-Cola Beverages South Africa provides competitive benefits to its employees, which may include:
• Permanent employment with a reputable company.
• Exposure to a globally recognized brand and industry best practices.
• Opportunities for career progression and skill development.
• Professional work environment that supports innovation and collaboration.
• Access to training and development programs aligned with individual and organizational growth.
How to Apply
Interested candidates who meet the requirements for the Admin Assistant position are encouraged to apply online. The application process is straightforward and involves the following steps:
Step 1: Prepare Your Application
• Update your Curriculum Vitae (CV) to reflect relevant experience, qualifications, and administrative skills.
• Write a concise cover letter highlighting your motivation, suitability for the role, and relevant achievements.
• Ensure all qualifications and certifications are listed accurately.
Step 2: Online Application
• Click the application link provided: Click here to apply
• Complete the online application form, ensuring that all fields are accurately filled.
• Upload your CV and cover letter.
Step 3: Review and Submission
• Carefully review your application before submission.
• Ensure that all documents are attached and meet the specified requirements.
• Submit your application before the closing date: 09 December 2025.
Step 4: Shortlisting
• Applications will be screened for eligibility, qualifications, and relevant experience.
• Only shortlisted candidates will be contacted for interviews.
Step 5: Interview Process
• Shortlisted candidates may be invited to participate in an interview process.
• The interview will assess technical knowledge, administrative capabilities, communication skills, and suitability for the role.
Step 6: Appointment
• Successful candidates will be offered the position and provided with details regarding reporting, induction, and role-specific training.
Key Reminders for Applicants
• Ensure that your application highlights experience relevant to sales administration, order management, and customer support.
• Provide accurate contact information to facilitate communication during the recruitment process.
• Emphasize any experience with MS Office tools, B2B systems, reporting, and data analysis.
• Applications received after the closing date will not be considered.
• CCBSA is an equal opportunity employer, committed to diversity and inclusion.
Contact Information for Queries
For any technical or role-related enquiries regarding the Admin Assistant application process, candidates may contact:
• Email: recruitment@ccbsa.com
• Phone: Contact the HR department via the official company contact numbers provided in the job portal.
Applicants are encouraged to direct any clarifications regarding eligibility or application submission to the official channels to avoid misinformation.
Conclusion
The Admin Assistant position at Coca-Cola Beverages South Africa presents a significant career opportunity for individuals looking to grow professionally in a fast-paced sales environment. The role provides exposure to national and regional account management, order processing, customer support, and strategic project coordination.
This position is ideal for candidates with strong administrative skills, attention to detail, organizational abilities, and the capacity to work under pressure. By joining CCBSA, you become part of a prestigious, global brand with opportunities for career growth, professional development, and engagement with a dynamic sales team.
Interested candidates are encouraged to apply online and ensure that their application is complete, accurate, and submitted before 09 December 2025.
Other Opportunities
• Apply for general workers at SANParks
• Apply for customer service centre agents x38 at SANRAL
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