Join the South African National Blood Service as a Donor Care Officer

donor care officer vacancies South Africa

The South African National Blood Service (SANBS) is inviting suitably qualified and passionate healthcare professionals to apply for the position of Donor Care Officer, based in Bloemfontein within the Bloemfontein Mobile 2 Business Unit. This permanent opportunity is ideal for registered nursing professionals who are committed to saving lives, delivering compassionate care, and contributing to the national healthcare system through blood donation services.

For nurses and healthcare practitioners searching for donor care officer vacancies South Africa, this role offers a meaningful career path that combines clinical expertise, community engagement, and operational excellence.

About SANBS and Its Life-Saving Mission

SANBS plays a critical role in South Africa’s healthcare system by ensuring a safe, reliable, and sustainable supply of blood and blood products. Every day, SANBS teams work across hospitals, clinics, mobile blood drives, and donor centres to support surgeries, trauma care, maternity services, oncology treatments, and chronic disease management.

As part of SANBS, Donor Care Officers are frontline healthcare professionals who directly engage with voluntary blood donors and ensure that every donation meets the highest safety and quality standards. Among donor care officer vacancies South Africa, positions at SANBS are widely respected for their impact, professionalism, and contribution to public health.

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Position Overview: Donor Care Officer

Job Title: Donor Care Officer
Industry: Medical, Health & Social Care
Job Category: Health, Fitness, Medical and Optometry
Location: Bloemfontein
Contract Type: Permanent
Business Unit: Bloemfontein Mobile 2
Remuneration: R 475,067.00 per annum

The Donor Care Officer is responsible for collecting safe, high-quality blood and blood products in line with SANBS standards, operational targets, and ethical guidelines. The role operates across fixed donor centres and mobile blood drives and requires a strong commitment to donor safety, clinical excellence, and teamwork.

This opportunity is particularly attractive for professionals seeking stable and impactful donor care officer vacancies South Africa within a reputable national organisation.

Purpose of the Role

The primary purpose of the Donor Care Officer role is to ensure the effective, safe, and ethical collection of blood and blood products. This includes:

• Meeting blood collection targets
• Providing excellent donor care before, during, and after donation
• Ensuring compliance with medical, safety, and governance standards
• Supporting operational efficiency during mobile and fixed blood drives

The role requires a balance of clinical skill, interpersonal communication, and operational discipline, making it one of the most respected donor care officer vacancies South Africa in the healthcare sector.

Key Performance Areas (KPAs)

KPA 1: Financial Responsibility and Resource Management

Donor Care Officers play a role in supporting SANBS’s financial sustainability by managing resources efficiently. Key responsibilities include:

• Managing the cost per unit for whole blood and specialised collections
• Accurately determining, packing, and loading consumables per blood drive or donor centre
• Monitoring consumable usage and reporting variances to the Clinic Supervisor
• Ensuring equipment is properly maintained and reporting faults for timely repair
• Preventing wastage of medical supplies through careful planning and accountability
Effective resource management is essential in all donor care officer vacancies South Africa, ensuring that public healthcare resources are used responsibly.

KPA 2: Donor and Stakeholder Engagement

Delivering exceptional donor care is at the heart of this role. Responsibilities include:

• Building positive relationships with donors and external stakeholders
• Welcoming donors warmly upon arrival at blood drives or donor centres
• Guiding donors through the registration and assessment process
• Assisting donors with completion of documentation and addressing queries
• Encouraging donors to review educational materials prior to medical assessment
• Handling donor concerns professionally and escalating complaints appropriately
• Coaching team members on customer service best practices
• Ensuring donor needs and priorities are always respected
Among donor care officer vacancies South Africa, SANBS places exceptional importance on donor experience and trust.

KPA 3: Clinical and Internal Operational Processes

This KPA covers the core clinical and operational responsibilities of the role.

Blood Collection and Clinical Procedures
• Collecting whole blood and apheresis units in line with assigned targets
• Preparing blood packs and scales to ensure correct volume collection
• Performing phlebotomy according to approved SOPs
• Monitoring donors during donation and responding to adverse reactions
• Providing refreshments, reassurance, and education during the donation process
• Delivering post-donation care and advice

Donor Assessment and Documentation
• Conducting donor identification and registration according to guidelines
• Performing basic physical checks and capturing results accurately
• Conducting confidential risk behaviour interviews
• Educating donors on high-risk behaviours
• Ensuring all donor documentation is complete and compliant
• Reporting irregularities to the Clinic Supervisor or designated deputy
These responsibilities define the professional standard expected across donor care officer vacancies South Africa.

KPA 4: Learning, Development, and Growth

SANBS promotes continuous professional development. Donor Care Officers are expected to:
• Perform Clinic Supervisor duties when required by operational needs
• Participate actively in monthly staff meetings
• Contribute to discussions on strategy, values, and service improvement
• Assist in identifying training needs within the unit
• Support staff competency assessments and CPD activities
• Maintain professional nursing registration and clinical competence
Career growth is a key feature of long-term donor care officer vacancies South Africa at SANBS.

KPA 5: Governance, Safety, and Compliance

Maintaining high governance standards is essential in blood services. Responsibilities include:
• Ensuring compliance with SANBS policies and procedures
• Maintaining updated staff and equipment records
• Overseeing correct application of SHEQ standards
• Managing medical waste in accordance with SOPs
• Ensuring a safe environment for donors, staff, and visitors
• Participating in risk assessments and safety initiatives
Strong governance underpins the credibility of all donor care officer vacancies South Africa within SANBS.

Minimum Education Requirements

Applicants must meet the following educational criteria:
• Diploma or Degree in General Nursing Sciences
• Registered with the South African Nursing Council (SANC)
• Valid Code B or EB manual driver’s licence

Experience and Knowledge Requirements

To be considered, candidates must have:
• A minimum of 2 years’ Registered Professional Nursing experience
• Knowledge of blood transfusion practices in South Africa
• Understanding of SANBS policies and operational procedures
• Familiarity with healthcare legislation and ethical standards
These requirements reflect the responsibility associated with donor care officer vacancies South Africa.

Skills and Competencies Required

Successful candidates typically demonstrate:
• Excellent clinical and nursing skills
• Strong interpersonal and communication abilities
• Ability to work under pressure in mobile environments
• Attention to detail and accuracy in documentation
• Compassion and professionalism in donor interactions
• Teamwork and adaptability
• Commitment to public health service

Working Environment and Conditions

Donor Care Officers work in:
• Mobile blood drives across communities
• Fixed donor centres
• Clinics and healthcare facilities
The role may involve:
• Early mornings and occasional extended hours
• Physical activity, including setting up and packing equipment
• Working with diverse communities and stakeholders
These conditions are common across donor care officer vacancies South Africa and require resilience and dedication.

Why Choose a Career as a Donor Care Officer at SANBS?

Choosing this role means:
• Making a direct impact on saving lives
• Working within a respected national healthcare organisation
• Gaining specialised experience in transfusion services
• Enjoying job stability through a permanent contract
• Earning a competitive remuneration package
• Being part of a purpose-driven healthcare team
Few donor care officer vacancies South Africa offer the same level of impact and professional fulfilment.

Location Advantage: Bloemfontein

Bloemfontein offers a central location within South Africa, providing exposure to both urban and rural donor communities. This allows Donor Care Officers to engage with diverse populations and play a meaningful role in regional healthcare delivery.

Application Process

Interested candidates should apply through the official SANBS recruitment platform.

How to Apply:
Click here to apply

Only shortlisted candidates will be contacted. If you do not receive feedback within the stipulated period, please consider your application unsuccessful.

Final Thoughts

The Donor Care Officer role at SANBS is more than just a nursing position – it is a calling. It requires compassion, clinical excellence, and a deep commitment to serving others. For healthcare professionals actively searching for donor care officer vacancies South Africa, this opportunity represents a chance to build a rewarding career while contributing to a life-saving mission.

If you are ready to make a difference, grow professionally, and serve communities through ethical and high-quality blood services, this SANBS opportunity in Bloemfontein is one not to miss.

Other Opportunities 

• Apply for sales representative at DSV 

• Apply for warehouse clerk position at Sibanye-Stillwater

 Dailyspark is on Social media platforms for more updates, follow our WhatsApp channel

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